Frequently Asked Questions

by Emily Jackson
All your burning questions about the My French Country Home Digital Magazine, answered!

Each magazine issue will be about 120 pages and full of content by different contributors, including Sharon herself. Some very talented writers, photographers, illustrators, artisans and more are featured in the pages of each issue, so the content will be diverse and interesting. We will never publish anything in the magazine that has already been seen on the blog but we see it as a natural extension.

To the print magazine: Click here to sign up to the print subscription (yearly or single issue). Enter your email, address and payment details. We will send you an email confirming your purchase. The copy of the current issue will be sent within 2-3 weeks. If you purchased an annual print subscription, you will receive another email within 2-3 working days from Joomag, our digital publishing platform, giving you immediate access to the digital version of the current issue.

To the digital magazine: Click here to sign up to the digital subscription (yearly or single issue). Enter your email and payment details. You will receive an email confirming your purchase, and then within 2-3 working days, another email from Joomag, our digital publishing platform giving you access the current digital issue, and more information on how to set up an account to access the issue (or your subscription) at any time, and links to download the app on Apple or Android.

It costs US$59.99 for a yearly print subscription (+ shipping for shipping outside the USA) and US$35.99 for a yearly digital subscription. Payment options avaliable are via credit card or PayPal. If you live outside of the US, your bank or PayPal will automatically convert the price to your currency at purchase.

Within your print subscription you also have access to the digital subscription and the App version. For our print magazine, we have chosen a good quality paper to improve your reader experience, and within the USA, shipping to your door is included in the price.

As the payment is being processed in France, sometimes your credit card will flag the purchase thinking it is fraudulent as it is not being made in your current country. To solve this, you will need to call your credit card company to let them know that the purchase will be coming through and then try the order again.

New issues will be released every two months on the 15th of the month (January, March, May, July, September, November).

You will receive 6 issues of the print magazine, full FREE access to the digital issues and App version of the magazine (viewable on your computer, tablet, or phone) and two single digital issues to share with two friends.

Yes! You can purchase both the print and digital versions individually. This option is only avaliable for the current issue, not for past issues. Print is US$12.99 per issue (plus an additional US$2.50 for shipping to countries outside of the US) and digital is US$6.99 per issue.

Yes, you can. We are offering current yearly digital subscribers the option to change to a yearly print subscription for a limited time, now through July 15th. There is a small upgrade of US$24 to pay for the change.

You do NOT need to log into your existing Joomag account to change to print.

1. Click here to subscribe
2. Choose a yearly PRINT subscription
3. Add to cart
4. Enter the code you received in your email in the coupon box (if you are a yearly digital subscriber and did not receive the email, check your junk/spam folder)
5. US$35.99 will be discounted from your cart total
6. Enter your payment / address details
7. And click ORDER NOW.

If you have any issues, feel free to email us at [email protected]

Once you have submitted your order, you will receive a confirmation email of your purchase. Please note that access to the digital version of the magazine will come in another email sent within 2 to 3 working days of your purchase from our digital publishing platform, Joomag.

The print magazine will be shipped on the release date (the 15th) to annual subscribers, every two months (Jan/Mar/May/July/Sept/Nov) and will take 7-10 business days. Orders placed after the release date will be received within 2-3 weeks of purchase.

Exceptionally for the May/June 2019 issue: any print orders (single issue or yearly) placed between May 15 and May 22 will be sent in the first shipment. Delivery times depend on your location but you can expect to receive it between 7-10 business days. All orders placed after May 22 will be received within 2-3 weeks of purchase.

You will receive an email from Joomag, our digital publishing platform, confirming your subscription within a few days. It will include 3 links:
#1 – to view the current issue of the magazine or the issue you subscribed to, by using a generated code to grant access.
#2 – to set up your user account with Joomag, our digital publishing platform. This will allow you to easily return at any time to view the issue and all future issues in your subscription, in Your Library.
#3 – to download the app on either Apple or Android. To access your subscription, use your account login information set up in link #2.

Joomag is an independent digital publishing platform. This is where our digital magazine is published and where you will be able to access it with your digital subscription or issue purchase.

As Joomag is an independent digital publishing platform, it is not linked to our website and you do NOT need to log in to make the switch to print. They are not printing the magazines.

We ship all over the world!

Shipping is included for subscribers living in the USA. For the rest of the world, shipping is US$2.50 per print copy.

Subscriptions last for one year from your date of purchase.

Yes, subscriptions automatically renew for both digital and print but you can cancel at any time. If you choose to cancel, you will continue to receive the print and digital copies until your subscription ends, but it will not auto renew. Please note that all magazine orders (both for single issues and subscriptions) are non-refundable.

You can cancel your subscription by logging into your account on FrenchCountryHomeMagazine.com. Please note that all magazine orders (issue and subscriptions) are non-refundable. If you choose to cancel, you will continue to receive the print and digital copies until your subscription ends, but it will not auto renew.

Our digital publishing platform, Joomag, does not offer refunds on subscriptions that have already been paid. You can, however, remove your credit card information from your account – read more about how to do that HERE.

Absolutely. You can subscribe to the magazine for a friend, simply make your payment and add your friend’s shipping address. If you wish to buy a subscription for yourself AND a friend, this will have to be done in two separate orders. It is not possible on one order to deliver two subscriptions to different addresses.

Don’t worry- it’s easy to do from within your reader account. Click HERE to learn how to change your email address or password for your Joomag account. If you are having problems or get locked out of your account, please contact Joomag directly and they will be able to help you!

Print copies take between 2-3 weeks to arrive from when you have placed your order. Please email us at [email protected] if it has been longer than this and we will fix the situation as soon as possible!

Yes! All yearly subscribers to the print magazine also have access the digital version for FREE. After your purchase, you should have received an email within 2 to 3 working days from Joomag, our digital publishing platform, with access to the magazine. Please send us an email at [email protected] if you did not receive this.

At this time, it is not possible to order past issues of the print magazine.

Have a question that wasn’t answered here? Email us at [email protected]!